Privacy Policy
Effective Date: 24 September 2026
Kamakhya Bridal Jewellers (“we”, “our”, “us”, or “Kamakhya Bridal Jewellers”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our website:
Website: https://kamakhyabridaljewellers.com/
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website and services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
Brand Name: Kamakhya Bridal Jewellers
Business Address:
209, Velachery Main Rd, Camp Road Junction,
Mahalakshmi Nagar, Selaiyur,
Tambaram – Chennai 600073, Tamil Nadu, India
Email: kamakhyabridaljewellers@gmail.com
For privacy-related questions or requests, you may contact us using the email address above.
2. Information We Collect
When you browse our website, contact us, or place an order, we may collect information that is necessary to provide our products and services.
This may include:
A. Personal Information
Full name
Email address
Mobile/phone number
Billing information
Shipping/delivery address
Information you provide when contacting our customer support team
Order and purchase information
B. Payment Information
Payments made through our website may be processed through Razorpay.
We do not intend to store your complete debit card, credit card, banking or other payment credentials on our own systems. Payment information may be collected and processed by Razorpay and other relevant payment service providers in accordance with their applicable privacy policies and security practices.
Razorpay’s customer privacy notice explains that it may process information such as personal identifiers and transaction/payment-related data to facilitate transactions and related services.
You can review Razorpay’s privacy information on its website.
C. Technical Information
When you visit our website, certain technical information may be automatically collected by our website infrastructure or service providers. This may include information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of website visits
Referring website or source
Basic website usage information
We use such information primarily to operate, maintain, secure and improve our website.
3. Information Provided During Guest Checkout
You do not necessarily need to create an account to purchase products from our website.
We allow guest checkout. When placing an order as a guest, we may collect the information necessary to process and deliver your order, including your name, phone number, email address and delivery information.
4. How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfil your orders
To process payments
To arrange delivery of purchased products
To communicate with you regarding your order
To provide customer service and support
To respond to enquiries and requests
To confirm or verify transactions
To prevent fraud, misuse and unauthorized transactions
To maintain and improve our website
To maintain business and transaction records
To comply with applicable legal and regulatory requirements
To send promotional offers, product updates and marketing communications where permitted and where you have provided the necessary consent or otherwise allowed us to do so under applicable law
For other purposes communicated to you at the time your information is collected
We aim to collect and use only information that is reasonably necessary for the relevant purpose.
5. Marketing Communications
If you choose to receive marketing communications from us, we may contact you through channels such as:
Email
SMS
WhatsApp
Telephone or other permitted communication channels
Marketing communications may include information about new jewellery collections, offers, promotions, events and other updates from Kamakhya Bridal Jewellers.
You may opt out of promotional communications at any time by contacting us at:
kamakhyabridaljewellers@gmail.com
Where an unsubscribe option is provided in a marketing email or other communication, you may also use that option.
Please note that even after opting out of marketing communications, we may still send necessary transactional or service-related communications, such as order confirmations, payment notifications, delivery updates or responses to your enquiries.
6. Cookies
Our website may use cookies and similar technologies that are necessary for the operation, security and functionality of the website.
Cookies may help us:
Keep products in your shopping cart
Maintain your session
Remember necessary preferences
Provide essential website functionality
Improve website performance and security
At present, we do not intentionally use Google Analytics or Meta Pixel on our website.
However, third-party services integrated into our website, including payment providers or other technical service providers, may use cookies or similar technologies in accordance with their own policies.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Payment Processing
We use Razorpay to facilitate online payments.
When you select an available online payment option, information necessary to process the transaction may be transmitted to Razorpay or the relevant payment service provider.
Razorpay states that it processes customer information including personal identifiers and transaction/payment-related data for purposes such as facilitating transactions and providing related services.
Your use of payment services may therefore also be subject to the privacy policy and terms of the relevant payment provider.
8. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share information where reasonably necessary with:
Payment processors such as Razorpay
Delivery and logistics service providers
Website hosting and technology service providers
IT, security and technical support providers
Customer service providers
Professional advisers where necessary
Government authorities, regulators, courts or law-enforcement agencies where required by applicable law
Other service providers where necessary to fulfil your order or provide services requested by you
Third parties receiving information from us are expected to process it for the relevant business, service, legal or operational purpose.
9. International Orders
Kamakhya Bridal Jewellers accepts orders from customers outside India.
For international orders, your personal information may need to be shared with payment processors, logistics providers, customs authorities, regulatory authorities or other service providers involved in fulfilling the international transaction.
Depending on the service provider and transaction, your information may be processed or transferred outside India.
By placing an international order, you acknowledge that such processing or transfer may be necessary to fulfil your order and provide the requested services, subject to applicable laws.
10. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own devices, passwords and account information.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Processing and maintaining order records
Customer service
Accounting and financial records
Resolving disputes
Preventing fraud
Meeting legal, regulatory and tax obligations
Enforcing our agreements and policies
When personal information is no longer reasonably required, we may delete, anonymize or otherwise securely dispose of it, subject to applicable legal requirements.
12. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including rights relating to:
Accessing information held about you
Requesting correction of inaccurate or incomplete information
Requesting deletion of personal information where legally applicable
Withdrawing consent where processing is based on consent
Opting out of promotional communications
Raising a privacy-related complaint or grievance
To make a privacy request, contact:
kamakhyabridaljewellers@gmail.com
We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized requests.
Certain information may need to be retained where required by law or where there is a legitimate legal or business requirement to retain it.
13. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us at:
kamakhyabridaljewellers@gmail.com
We will take appropriate steps as required by applicable law.
14. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Examples may include payment providers, social media platforms, delivery services and other service providers.
We are not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
15. Fraud Prevention and Legal Compliance
We may use personal information to detect, investigate and prevent:
Fraudulent transactions
Unauthorized use of our website
Security incidents
Misuse of our services
Other unlawful activities
We may disclose information to law-enforcement agencies, regulators, courts or other authorities when required or permitted by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to periodically review this page for the latest version.
17. Contact Us
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Kamakhya Bridal Jewellers
209, Velachery Main Rd, Camp Road Junction,
Mahalakshmi Nagar, Selaiyur,
Tambaram – Chennai 600073, Tamil Nadu, India
Email: kamakhyabridaljewellers@gmail.com
Website: https://kamakhyabridaljewellers.com/
We will make reasonable efforts to address privacy-related requests and concerns in accordance with applicable law.
Last Updated: 24 September 2026